Use case

Cosmetics (beauty / skincare / fragrance)

High repeat rate (35-50% repeat rate), strong emotional communication, "consultative selling". AI agents are especially effective here — they know customer history and recommend complementary products.

Pain

Every customer wants personal recommendations. You know her history — but don't remember the details. Your competitor knows nothing — and you don't have time to capitalize on that advantage.

📅 Demo for Cosmetics · 30 min → Start for free
Orders / mo
300–800
Avg AOV
₴500–1800
Return rate
3–6%
Repeat rate
35–50%
useCaseLayout.channelsLabel
4
Instagram DM · Comments
+30%
repeat purchase rate
+45%
avg order value (upsell)
<30s
response time to comments
Your agent stack

Which agents deliver the most for Cosmetics

How it works in live conversations

Real examples from Cosmetics

customer "Recommend a serum for oily skin with acne"
→ Sales Agent · Customer Brief

Reads customer history (already bought toner from this line 3 months ago), recommends 2 serums + bundle with discount.

+45% AOV

customer "(comment under post) "How much?""
→ Marketing Agent (Comments)

AI-reply: "Prices in DM, please write 🌸". Comment-to-DM conversion rises from 15% to 60%.

+45% conv on comments

customer "Today is my birthday!"
→ Customer Success · Journey

Birthday trigger campaign automatically sends −15% promo + recommends customer's favorite brand (from history).

+62% open rate

customer "My serum ran out, what should I order?"
→ Sales Agent · NBA

Checks order history, sees serum X ran out (60 days have passed), offers refill + 2 new products.

+30% repeat

Vertical pack

What activates with one click

Ready-made defaults for Cosmetics. You can change them in Tuning UI whenever you want.

Active modules
sales_chatcommentsjourneyreturnsmarketing_content
Connectors
Instagram DMIG/FB CommentsKeyCRMEmail (Resend)Нова Пошта
Thresholds + policies
  • ▸ Birthday campaign: 7 days advance discount
  • ▸ Replenishment reminder: 60 / 90 / 120 days (depends on product class)
  • ▸ Free shipping from ₴800
Tone

Warm, friendly UA, light emoji (🌸 / ✨). No medical claims. Always "I'll help you pick" instead of "buy".

Honest talk

What worries me?

Ready to see it in a live demo?

30 minutes · Google Meet · I'll show you how it works on your typical order / DM / call.

📅 Book a slot → Or the form