Use case

Handmade (craft / jewelry / artisan)

Small volumes, high AOV, custom orders with extensive back-and-forth communication. AI helps ensure you don't lose leads during the consultation flow.

Pain

Every order requires 5-7 messages back and forth. Colors, sizes, 'can you change X?'. You lose the lead when you don't respond for 2 hours.

📅 Demo for Handmade · 30 min → Start for free
Orders / mo
30–150
Avg AOV
₴500–8000
Return rate
< 3%
Repeat rate
20–35%
useCaseLayout.channelsLabel
4
Instagram DM · Comments
<60s
first reply 24/7
+40%
consults → orders
0
missed late-night DM
Your agent stack

Which agents deliver the most for Handmade

How it works in live conversations

Real examples from Handmade

customer "Can you change the jewelry color to matte?"
→ Sales Agent

Checks portfolio for precedent — yes, it's been done. Reserves +3 business days for customization, generates price update, waits for operator confirmation.

+40% consults closed

customer "(comment) 'Is this handmade?'"
→ Marketing Agent

AI-reply: 'Yes, full cycle — from design to packaging. Details in DM ✨'. Comment→DM conversion rate increases.

+38% comment→DM

customer "(7 days after purchase) — nothing"
→ Customer Success · Journey

Auto-fired: 'Hope you love your item! Share a photo — it means the world to us.'

+24% UGC review rate

customer "Can you deliver this as a gift by Dec 23?"
→ Sales Agent + Operations

Checks production calendar (already booked through the 21st), offers: 'Yes, but payment today + Nova Poshta express. Confirm?'

+30% Christmas closes

Vertical pack

What activates with one click

Ready-made defaults for Handmade. You can change them in Tuning UI whenever you want.

Active modules
sales_chatcommentsjourneyops_ttn
Connectors
Instagram DMIG CommentsKeyCRMНова Пошта
Thresholds + policies
  • ▸ Custom-order intake: collects all fields → operator approve before initial quote
  • ▸ No auto-discount (handmade — premium positioning)
  • ▸ Lead nurture: 2-step journey (consult → 24h follow-up if no reply)
Tone

Warm, personal, 'I' / 'we' — NOT 'our company'. Subtle emoji (✨ / 🌿). Emphasizes handcraft / unique nature.

Honest talk

What worries me?

Ready to see it in a live demo?

30 minutes · Google Meet · I'll show you how it works on your typical order / DM / call.

📅 Book a slot → Or the form