Use case

Fashion store (clothing / footwear / accessories)

Typical UA fashion-seller on Instagram + KeyCRM + Nova Poshta. 200-500 orders/mo, 30% — communication via DM, 15% returns.

Pain

Every DM 'what size is in stock?' takes 3 minutes. Every return takes an hour. During season you're exhausted.

📅 Demo for Fashion · 30 min → Start for free
Orders / mo
200–500
Avg AOV
₴800–2500
Return rate
12–18%
Repeat rate
25–35%
useCaseLayout.channelsLabel
4
Instagram DM · Comments
−3 min
per DM about sizes
+12%
closed deals
−40%
time on returns
Your agent stack

Which agents deliver the most for Fashion

How it works in live conversations

Real examples from Fashion

customer "Is size 38 available in white?"
→ Sales Agent

Checks KeyCRM stock, replies in 4 seconds with price and checkout link. No operator.

−3 min / DM

customer "Can I get a 10% discount?"
→ Sales Agent · Negotiation

Checks margin, offers −7% (within policy max), creates proposal for operator in Approvals.

+12% closed deals

customer "Returning — size didn't fit."
→ Customer Success Agent

Creates refund proposal via WayForPay / LiqPay, tells customer 'sent to operator', prepares KeyCRM update.

−40% time on returns

customer "Where's my package?"
→ Operations Agent

Pulls tracking status from Nova Poshta, replies with current info + estimated delivery.

Auto-resolves 90%

Vertical pack

What activates with one click

Ready-made defaults for Fashion. You can change them in Tuning UI whenever you want.

Active modules
sales_chatops_ttnreturnsnegotiationcomments
Connectors
Instagram DMKeyCRMНова ПоштаХорошоп (optional)
Thresholds + policies
  • ▸ Free shipping from ₴1500
  • ▸ Auto refund up to ₴800 (above → Council)
  • ▸ Discount cap −10% without operator approval
Tone

Warm UA 'Ви / Ти' adaptive to customer. No emoji overload, no ALL CAPS.

Honest talk

What worries me?

Ready to see it in a live demo?

30 minutes · Google Meet · I'll show you how it works on your typical order / DM / call.

📅 Book a slot → Or the form